Case Study

Milestone Group

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Delivering Fire Safety Training and Fire Risk Assessments Across More Than 70 Care Services

Becoming a Trusted Fire Safety Partner for One of the UK’s Leading Care Providers

Since 2022, Tower Fire has worked closely with Milestone Group, providing professional Fire Risk Assessments and Fire Safety Training across a large portfolio of care services. Supporting an organisation with more than 70 properties, our partnership demonstrates Tower Fire’s ability to deliver consistent, high-quality fire safety solutions across multiple locations while building long-term relationships based on trust and expertise.

Today, Milestone Group describes Tower Fire as being “embedded into their business”, reflecting the close working relationship developed through practical support, responsive service and an in-depth understanding of their operational needs.

Becoming a Trusted Fire Safety Partner for One of the UK's Leading Care Providers

Technical Approach

Our services are tailored to the unique challenges of the care sector and focus on practical, risk-based fire safety management.

Fire Risk Assessments

Comprehensive Fire Risk Assessments completed in accordance with the Regulatory Reform (Fire Safety) Order 2005, identifying hazards and providing prioritised recommendations to improve fire safety.

Fire Safety Training

Practical, scenario-based Fire Safety Training delivered on-site by experienced former fire service professionals, ensuring staff gain the confidence and competence required to respond appropriately during an emergency.

Ongoing Support

Regular communication with management teams allows Tower Fire to provide responsive advice, monitor emerging risks and support continuous improvement across the organisation.

Results

Since partnering with Milestone Group in 2022, Tower Fire has established itself as a trusted fire safety provider supporting more than 70 care services.

Key outcomes include:

Client Benefits

Working with Tower Fire enables Milestone Group to benefit from:

Consistent Fire Risk Assessments across multiple sites
Practical Fire Safety Training tailored to the care sector
Ongoing advice from experienced former fire service professionals
A responsive fire safety partner who understands the organisation’s operational needs
Reduced administrative burden through a trusted long-term relationship
Why Choose Tower Fire

Why Choose Tower Fire?

Tower Fire supports care providers across the UK with integrated fire safety services, including:
  • Fire Risk Assessments
  • Fire Doors
  • Fire Safety Training
  • Passive Fire Protection
  • Fire Warden Training
  • Fire Safety Consultancy
  • Fire Evacuation Training
  • Ongoing Fire Safety Management
  • Fire Alarm Systems
Delivered by experienced former fire service professionals, our services help organisations protect vulnerable occupants, maintain compliance and create safer environments.
FIRE SAFETY FAQ
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FIRE SAFETY FAQ

Yes. We support organisations operating from multiple sites by delivering consistent Fire Risk Assessments, training and compliance support through structured programmes tailored to their estate.

Care environments often accommodate vulnerable residents who may require assisted evacuation. Practical Fire Safety Training ensures staff understand their responsibilities, evacuation procedures and how to respond effectively in an emergency.

Absolutely. Many of our clients work with us over many years because we provide ongoing support, practical advice and scalable fire safety solutions that evolve alongside their organisation.