Tower Fire provides comprehensive service support for organisations across the UK, helping businesses, landlords, housing providers, and Responsible Persons manage their fire safety obligations with confidence. From planned maintenance and compliance management to technical support, remedial works, and emergency response, our team is on hand to keep your fire safety systems operational, compliant, and fully documented.
With over 30 years of frontline fire service experience and nationally recognised third-party accreditations, Tower Fire delivers the expertise, responsiveness, and customer service organisations need from a trusted fire safety partner.
Service Support: Keeping Your Fire Safety Systems Compliant, Maintained & Ready to Perform
Tower Fire provides comprehensive fire safety maintenance and support services for businesses, landlords, housing providers, and organisations across the UK. From fire alarm servicing and emergency lighting inspections to fire extinguisher maintenance, fire door inspections, and passive fire protection compliance, we help ensure every fire safety measure within your building remains operational, compliant, and fully documented.
Fire safety compliance does not end once a system is installed. Under the Regulatory Reform (Fire Safety) Order 2005, Responsible Persons have a legal duty to ensure fire safety equipment and systems are properly maintained and remain effective throughout their operational life. Through planned maintenance programmes, compliance inspections, remedial works, and ongoing technical support, Tower Fire helps organisations reduce risk, maintain compliance, protect occupants, and provide confidence that their fire safety systems will perform when needed most.
Why Ongoing Fire Safety Maintenance Is Essential
Maintaining fire safety systems is not just best practice—it is a legal requirement. Under the Regulatory Reform (Fire Safety) Order 2005, Responsible Persons must ensure that all fire safety equipment, systems, and passive fire protection measures are maintained in efficient working order and good repair. This includes fire alarms, emergency lighting, fire extinguishers, fire doors, fire stopping, suppression systems, and other critical life safety measures throughout the building.
Effective fire safety compliance goes beyond installation. Systems must be inspected, tested, serviced, and documented at the intervals specified by relevant British Standards, including BS 5839, BS 5266, BS 5306, and BS 9999. Without regular maintenance, faults can go unnoticed, compliance gaps can develop, and fire safety systems may fail when they are needed most. A structured maintenance programme helps organisations maintain compliance, satisfy insurance requirements, protect occupants, and ensure their fire safety systems remain ready to perform in an emergency.
Fire Safety Maintenance Contracts from Tower Fire
Managing multiple fire safety systems, service providers, inspection dates, and compliance records can be time-consuming and complex. Tower Fire simplifies the process with comprehensive fire safety maintenance contracts that bring all your servicing, inspections, testing, and compliance requirements under a single managed programme.
Our maintenance contracts are designed to keep your fire safety systems compliant, operational, and fully documented throughout the year. With scheduled visits, proactive compliance management, detailed reporting, and a dedicated point of contact, we help organisations reduce administrative burden, maintain regulatory compliance, and ensure critical life safety systems remain ready to perform when needed most.
Our maintenance contracts include:
- Planned Preventative Maintenance (PPM) for fire alarms, emergency lighting, fire extinguishers, suppression systems, fire doors, and passive fire protection systems
- Scheduled servicing and inspections in accordance with relevant British Standards and manufacturer requirements
- Comprehensive service reports and certification following every visit, providing a clear audit trail for insurers, auditors, and enforcing authorities
- Compliance tracking and service scheduling to ensure inspections, tests, and maintenance activities are completed on time
- Reactive support and fault response between planned visits to minimise downtime and maintain system performance
- Remedial works management where defects or compliance issues are identified during inspections
- Multi-site compliance programmes with standardised servicing, reporting, and documentation across your entire property portfolio
- A dedicated account manager providing a single point of contact for all fire safety maintenance and compliance matters
Whether you operate a single premises or manage a large multi-site estate, Tower Fire delivers tailored maintenance contracts that help protect people, property, business continuity, and compliance with confidence.
Why Choose a Single Provider for Installation & Maintenance?
Using one provider for both installation and maintenance simplifies fire safety compliance and ensures complete accountability. Because Tower Fire installs and maintains the systems we support, our engineers already understand your premises, equipment, and compliance requirements, eliminating handover gaps and reducing the risk of issues being overlooked.
For organisations managing multiple contractors, consolidating fire alarms, emergency lighting, fire extinguishers, suppression systems, and passive fire protection under a single contract reduces administration, streamlines compliance records, and provides one dedicated point of contact for all fire safety matters.
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